Terms of Service

Article 1 (Purpose)

The purpose of the Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) is to prescribe necessary matters between the “member” and the “company” in relation to the conditions of use and procedures, rights, duties, and responsibilities in accordance with the application for the advertisement management service (hereinafter referred to as “service”) of the “company,” a log analysis and advertising campaign generation service displayed and provided by Big Insight Co., Ltd. (hereinafter referred to as “company”) at https://www.bigin.io or https://advertiser.taggers.io (hereinafter collectively referred to as “homepage”).

Article 2 (Application)

1. “Terms and Conditions” shall take effect by notifying “members” by posting or other means within the “homepage” of the “company.”
2.  “Company” may change the “Terms and Conditions” if necessary, and upon change, it will be notified in the same way as in Article 5.
3. Where a new “service” is added to the “homepage” of “company,” it shall be governed by the provisions of this Terms and Conditions unless otherwise stated.
4. Where there is an individual agreement between the “company” and “member,” the individual agreement shall take precedence over the Terms and Conditions.

Article 3 (Application mutatis mutandis)

Matters not specified in the “Terms and Conditions” shall be governed by the contents posted on the “homepage” or by the Framework Act on Telecommunications, the Telecommunications Business Act, and other relevant statutes.

Article 4 (Definition)

The definitions of terms used in the “Terms and Conditions” are as follows:

1. Service: an overall advertising operation support work provided by the “company,” including solutions.
2. Solution: a function provided by the “company” that generate advertisements generated by the “members” on advertising media and assist manage advertising performance, according to the method prescribed by the "company."
3. Free Plan: a type of “service” provided by the “company,” and some of the solution features are “services” operated directly by a “member.”
4. Cloud Plan: a type of “service” provided by the “company” and a “service” directly operated by the “member” for solution to a limited number of advertising media. It may include consulting from professional managers who propose and conduct campaign planning and operations over a limited period of time.
5. Enterprise Plan: a type of “service” provided by the “company” and a “service” in which the “company” operates overall digital advertising, including solutions, to achieve the common goals set by the “company” and the “member.”
6. Member: an organization equivalent to a corporation or corporation or individual that agrees to the agreement to use the “company” and “service” pursuant to the “Terms and Conditions” and can use the “service” after receiving an ID and password.
7. ID: a combination of unique characters set by the “member” to receive proper “service.”
8. Password: a combination of English, special characters, and numbers set by the “member” himself/herself to protect the confidential information of the “member.”
9. Application for service: applying for the use of “service” according to separate standards and procedures set by the "company.”
10. Service consent: allowing the “member” to use the “service” properly as the application meets the requirements set by the “company” or as reasons such as delinquency, suspension of use, or termination are resolved.
11.  Report (Dashboard): providing visualized information based on the data left from clicks on an advertising campaign created through the service of the “company” to the transition.
12. Marketing Consulting: counseling and business support services to improve campaign performance, including utilization of solutions.
13. Advertising medium: the location where the advertisement generated through the solution is published. i.e.) Facebook, Google, Kakao Moment, Naver, etc.
14. Advertising material: the advertisement contents of information such as keywords, titles, explanatory phrases, additional information, exposure, images, tags, etc. applied by the “member” and published in the “advertising medium.”
15. Credit: a currency in the solution that pays the costs necessary to operate advertising, such as the cost of exposing advertising in advertising media and the cost of using additional services such as the production of materials.

Article 5 (Publishment and Amendment of Terms and Conditions)

1. “Company” will publish the contents of the “Terms and Conditions” on the first page or connected page of “homepage” for the “members” to easily understand them.
2. “Company” may amend the “Terms and Conditions” to the extent that it does not violate the relevant statutes, if necessary.
3. Where the “company” amends the “Terms and Conditions,” the amended contents and the date of application will be notified on the “homepage” from 7 days before the application date to the day before the application date. Provided that if it is revised against the “member,” it will be notified 30 days before the application date.
4. The “member” is deemed to have agreed to the revised Terms and Conditions if it was clearly notified to the “member” that the it is deemed to have expressed intention if he/she fails to express intention by the day before the date of application as it was notified in accordance with the rules prescribed by the "company,” or if the “member” fails to explicitly express rejection even though he/she was notified by the method under Article 5 (1).
5.  If a “member” disagrees with the revised Terms and Conditions, he/she may express rejection to the “company” and request the withdrawal of the "membership" before the date of application.

Article 6 (Application for Advertisement & Membership)

1. The “membership” is concluded when a person who intends to use the “service” (hereinafter referred to as the “applicant for subscription”) applies for subscription in accordance with the procedures set by the “company” after agreeing to the contents of the “Terms and Conditions,” if the “company” approves such application.
2.  The “company” may disapprove the application of the “applicant for subscription” for any of the following reasons, and if any of the following reasons are confirmed even after acceptance of application, the “company” may terminate the “members’” authority.
   1. 1) Where the “applicant for subscription” has previously lost his/her qualification as a “member” pursuant to the “Terms and Conditions”;
   2. 2) Where the “applicant for subscription” files an application for re-entry after withdrawing from the "membership" while restricting the use of the “service” due to a violation of the “Terms and Conditions,” etc.
   3. 3) Where the “applicant for subscription” provides a name other than a real name or another person's name;
   4. 4) Where the “applicant for subscription” provides any false or wrong information, or the matters presented by the “company” are not stated;
   5. 5) Where approval is impossible due to reasons attributable to the “applicant for subscription” or an application is filed in violation of any other matters prescribed in the “Terms and Conditions”
   6. 6) Where approval is impossible or inappropriate due to reasons similar to 1) ~ 5)
3.  Regarding the application under paragraph (1), the “company” may request the “applicant for subscription” to verify the real name and identity through a specialized institution, if necessary.
4. The “membership” is established when the “company” indicates the completion of membership in the application process, or when the approval of the company reaches the “applicant for subscription.”

Article 7 (Types and Main Contents of Services)

1. The types of “services” offered by the “company” are as defined by the “plan” below. The “service” provided by the “company” and its output cannot be used for any purpose other than the use of the “service” provided by the “company” without the consent of the “company.”
2. Free plan
   1. A. It is a service available to all “members.”
   2. B. Only limited functions of the solution are available.
   3. C. The subscription fee for the solution is free.
   4. D. All campaign expenses (media expenses) and media operation fees incurred must be paid by members for executing advertisements.
   5. E. Advertisements are executed through the “company’s” advertising media account, and all intellectual property rights and performance data on advertising materials produced by the “company” belong to the “company.”
   6. F. A data tracking environment must be installed for customized advertising for each customer.
   7. G. An affiliate's data tracking environment can be installed for the extension of functions.
3. Cloud plan
   1. A. It is a service available to all “members.”
   2. B. It provides solutions and digital marketing consulting.
   3. C. Campaign expenses (media expenses), media operating fees, monthly subscription fees for marketing consulting, etc. must be paid.
   4. D. Depending on the monthly advertising budget, some of the solutions may be limited.
   5. E. Advertisements are executed through the “company’s” advertising media account, and all intellectual property rights and performance data on advertising materials produced by the “company” belong to the “company.”
   6. F. Some “services” such as material production may incur additional costs.
   7. G. A data tracking environment must be installed for customized advertising for each customer.
   8. H. An affiliate's data tracking environment can be set up to extend its capabilities.
4. Enterprise plan
   1. A. It is a service available to all “members.”
   2. B. The cost system and payment method are determined through consultation between “members” and “company.”
   3. C. It is a “service” that supports activities across digital marketing, including solution capabilities.
   4. D. At the time of the contract, you can choose either ”members” ownership or “company” ownership of the advertising account to link with the solution.
   5. E. The contract will be signed through an electronic contract. (It can be signed offline at the request of a “member”).
   6. F. The detailed terms will be agreed through a separate contract.
   7. G. Some “services” such as material production may incur additional costs.
   8. H. A data tracking environment must be installed for customized advertising for each customer.
   9. I. An affiliate's data tracking environment can be set up to extend its capabilities.

Article 8 (Application for Service Use and Establishment of Cost Contract)

1. Free plan

The free plan use contract is established by filling out a membership application form on the “homepage” set by the “company” and submitting it to the “company” online, and when the membership registration process is completed, an application for use and a cost contract are established.

1. 1) Application for use
   1. A. When applying for “service,” you can apply for “service” only if you agree to the “Terms and Conditions.”
   2. B. Click the “agree” button on the “service” application page to agree to the “Terms and Conditions.”
2. 2) Commission contract
   1. A. Any fees that occurred from currency exchange, etc. in the process of paying for advertising execution fees arising from affiliated advertising media shall paid by the “member.”
2. Cloud plan

When the application for service use of the Cloud Plan is completed through an electronic contract, it is deemed that the application for service use and cost structure agreement are completed. (It can be signed offline at the request of a “member”).

3. Enterprise plan

When a separate contract that agrees on detailed terms is signed through an electronic contract, it is deemed that the application for service use and cost structure agreement are completed. (It can be signed offline at the request of a “member”).

Article 9 (Terms and Conditions for Rejection, Termination, Cancellation, Refund, and Change of Service Use Contracts)

1.  If the “service” is not used for a reason attributable to the “member” (including a reason for a simple change of mind), the “service” fee paid for the period of use of the “service” will not be refunded, and the details are as follows:
1. 1) Free plan
   1. A. Advertising costs (media costs and fees) that have already been executed are non-refundable. Refunds are available if there are any remaining credits left in the account that are not used for advertising expenses.
   2. B. Application for a refund of advertising expenses (credit): You can apply for a refund from the credit charging menu of payment management. All campaigns will be suspended as of the time of application for a refund, and refunds will be made after all settlement is completed. (You can check the status of refund completion in the payment management menu.) All procedures take three to five days per business day, and in the case of a refund for credit card payments, it may take an additional period depending on the credit card company's payment cancellation period, even if the refund is marked as completed.
   3. C. If charged credits are refunded through government and institutional support projects, the “member” is responsible for complying with the policy of the support project, and if the support agency matches the refund target, it can be refunded, excluding 3% of the total advertising cost used (media fee + commission fee) as administrative expenses.
   4. D. All campaigns will be suspended if there is no credit left, but the campaign will continue to activate if you are using the automatically charge the credit function. Credit already used, including automatic charging, is the amount paid for proper advertising exposure which is not eligible for a refund.
   5. E. Credit is registered on a shopping mall account basis and used simultaneously in all campaigns, and the credit cannot be transferred to other shopping mall accounts for payment.
1. 2) Cloud plan
   1. A. Payment and refund of cloud plan will be made as follows:
      1. a) Credit card payment
      2. b) Issue of account transfer and tax invoice
   2. B. Additional service costs already paid, such as advertising costs and material production, cannot be refunded. Refunds are available if there are remaining unused credits in the account.
      • •  Credit refund application: You can apply for a refund through the payment management menu or the manager in charge.
      • •  The subscription fee for the solution is non-refundable and can only be terminated. The payment will be suspended from the payment date of the following month based on the time of application for termination. You must express your intention at least 7 business days prior to the month in which you wish termination.
      • •  Additional service costs such as material production cannot be refunded when the service is executed.
   3. B. In the case the account is subject to a subscription fee adjusted by a separate contract, the regular fee will be applied retroactively to the total advertising media cost used according to the contract, and the discounted subscription fee will be excluded from the refund amount.
   4. C. If charged credits are refunded through government and institutional support projects, the “member” is responsible for complying with the policy of the support project, and if the support agency matches the refund target, it can be refunded, excluding 3% of the total advertising cost used (media fee + commission fee) as administrative expenses.
   5. D. All campaigns will be suspended if there is no credit left, but the campaign will continue to activate if you are using the automatically charge the credit function. Credit already used, including automatic charging, is the amount paid for proper advertising exposure which is not eligible for a refund.
   6. E. Credit is registered on a shopping mall account basis and used simultaneously in all campaigns, and the credit cannot be transferred to other shopping mall accounts for payment.
   7. F. If the advertising costs (media and fees) already executed that month exceed the maximum monthly budget set when signing the cloud plan contract, all campaigns will be suspended.
   8. G. If you change your plans and tiers, the change will take effect from the next subscription period.
1. 3) Enterprise plan
   1. A. In the enterprise plan, both payment and refund are made through account transfer and tax invoice issuance.
   2. B. In the case of an enterprise plan, it is a “service” where customized services are provided according to the situation of the "member,” and details are agreed through separate contracts. The contract will be signed through an electronic contract. (It can be signed offline at the request of a “member”).
      1. 1. 계약은 전자계약을 통해 인감/서명이 이루어집니다. ("회원"의 요청에 따라 오프라인 인감/서명으로 대체될 수 있음)
      2. 2. There will be no refund for the period of use of the “service” even if the “member” is not satisfied with the advertising performance, because the “service” provided by the “company” is a cost for the “service” specified in Article 7.
      3. 3. If you cannot agree to the new Terms and Conditions due to changes in the Terms and Conditions of "service,” you may apply for the termination of "service.”
      4. 4. The “company” may refuse or withhold the consent or progress of the “service” in the following cases:
         1. 1) Where it is difficult to manage or lack facilities necessary for “services”;
         2. 2) Where a person intends to apply this “service” to a site that violates domestic law;
         3. 3) Where “members’” information is falsely entered using information from other individuals or organizations;
         4. 4) Where membership is joined by another person regardless of his/her intention;
         5. 5) Where a person has a history of losing the status of “member” from the “company” (Provided, that this shall not apply where one year has elapsed from the date he/she loses the status of “member” and obtains approval to re-join the “company”);
         6. 6) When the authentication of the identity is not completed;
         7. 7) Where a “member” who has been suspended as a “member” by the “company” withdraws from the “member” and applies for re-entry during the period of such measures;
         8. 8) Where an application is filed for the purpose of impairing or hindering social order or social norms;
         9. 9) Other cases where “company” deems necessary.
      5. 5. In the following cases, the “company” may unilaterally terminate the “service” without the agreement of the “member” or prior notice:
         1. 1) Where a “member” fails to pay the “service” fee to be paid to the “company”;
         2. 2) Where the site of the “member” is expected to cause damage to the “company” in violation of domestic law or the relevant national law in which the advertisement is in progress;
         3. 3) Where it is deemed to have intentionally acted to cause an obstacle to the “service” of the “company”;
         4. 4) Where the “service” has not resumed even after the agreed “service” suspension period has passed;
         5. 5) In case of violating the “Terms and Conditions”;
         6. 6) Other cases where “company” deems necessary.
      6. 6. We do not accept applications for illegal sites such as adult sites and gambling game item transactions. In this case, the “service” will be suspended immediately upon discovery.
      7. 7. The contract between “company” and “member” applies only to a single site, and if two or more sites are operated with one account, the “service” of one site will be suspended immediately upon discovery.

Article 10 (Temporary Suspension and Resumption of Services)

1. The temporary suspension of the solution service can be requested within the solution or by a change in the plan for payment management, and if there is an assigned person in charge, it can be requested through the person in charge.
2. Other than this, additional services cannot be suspended when running the service.
3. The “company” will process within 7 business days, excluding Saturday and Sunday (public holidays) after receiving the request for temporary suspension and the application for resumption, and notify the “member” of the results via e-mail or “homepage,” and set the date of notification as the date of temporary suspension.

Article 11 (Service Commencement Date and Termination Date)

1. The commencement date of the “service” will be the date on which the “member” applies for the “service” and pays the usage fee, and the “service” is set and approved so that the “company” can provide the “service.” We classify “members” in the state of “service” as active customers.
2. The end date of the “service” shall be the date on which the “service” is terminated upon request of the “member” or “company” terminates the “service” contract due to reasons such as the breach of Terms and Conditions of “member.”

Article 12 (Period of Service Use)

1. The period of use of “service” shall be from the commencement date to the end date prescribed in accordance with Article 13 above.
2. From the date on which the term of use of the “service” expires, all duties related to the provision of the “service” are extinguished by the “company.”

Article 13 (Change of Service)

1. “Company” can change or modify “services” to a certain extent, which means within the extent of commercial practice.
2. When the “company” changes the “service,” it will be notified in advance in the “notification to members,” by specifying the details of the change and the date of application. Provided, that where the rights or duties of the “member” and practical matters related to the use of the “service” are changed, it will be announced 7 days before the date of application, and in the case of a change disadvantageous to the "member,” it will be announced 30 days before the date of application.
3. If any “member” disagrees with the change of "service," he/she may express rejection to the “company” and withdraw from the "membership."
4. If any “member” wants to change the “service” such as a plan, it is possible after the previous contract is terminated.

Article 14 (Suspension of Service)

1.  The “company” may suspend all or part of the “service” for the entire “member” if necessary, and in such cases, the “company” will notify the “member” through the site's “service” page, e-mail, etc. However, if it is impossible to provide a notice in advance, the "company" suspends the "service" without prior notice, and notifies the "member" afterwards.
2.  Where the use of “service” by a “member” is deemed to affect the entire “service” provided by the company, the “company” may temporarily restrict the “service” of the “member.”
3. “Company” shall not be liable for damages to “members” caused by the suspension of the provision of “services” under paragraph (1), except for intentional or negligent cases.
4. The provision of “services” by the “company” may be restricted due to errors or failures in servers, lines, API, or other programs of the "advertisement medium,” and the “company” shall not be liable for the damage to the “member” resulting therefrom.

Article 15 (Notification to Members)

1. Where the “company” notifies a "member,” it may use an e-mail address or (mobile) phone number provided by the "member," or a consent window when logging in to the "service," unless otherwise provided for in the “Terms and Conditions.”
2. “Company” may replace the notice in the preceding paragraph by posting it on the notice in the “service” for at least three days when notifying the entire “member.” However, matters that have a significant impact on the use of the “service” of the “member” shall be notified by at least two of the means of notification under the preceding paragraph.
3. “Members” shall provide information such as e-mail, phone number (mobile), etc. that can actually contact to the "company,” keep the relevant information up-to-date, and confirm the notification of the "company.”
4. “Members” cannot be protected from disadvantages because he/she neglected the duties under the preceding paragraph.

Article 16 (Protection and Holding Period of Products by Service Use)

1. The output from the use of “service,” which is “service” analysis data, cannot be provided by the “company” to a third party without the consent of the “member.”
2. The output by the use of “service” will be kept for six months after the period during which the “member” uses the “service” and the end of the “service” period, and may be deleted without notification to the “member” thereafter, and the output is generated only during the “service” period.
3.  If the “service” is in use, the generated “report” information is kept for one year.
4. “Company” may utilize the advertising performance and data of the “member” on the “service” to the extent permitted by statutes if the “member” is using the “service” and asks for the permission of the “member” when the trademark of the “member” is disclosed along with the data.

Article 17 (Duties of Members)

1. “Members” shall comply with the relevant statutes and the provisions of the “Terms and Conditions.”
2. “Members” shall not engage in profit-making activities, such as resale and sales of “services” without prior consent from "company."
3.  “Members” are responsible for maintaining their ID and password, and is fully responsible for all consequences caused by negligence in management and illegal use.
4. In accordance with this section, if an illegal act of “member” is found, the “service” will be suspended and he/she shall be held legally liable for such act:
   1. 1) The act of providing, altering, or distributing the contents of “service” to another person without prior consent from the “company”;
   2. 2) Hacking into “services” or spreading computer viruses;
   3. 3) Any other acts that interfere with or are likely to interfere with the operation of the "service.”
   4. 4) Acts related to abusing specified in Appendix 1 of the Terms and Conditions of Use;
   5. 5) Other acts in violation of the relevant statutes.

Article 18 (Protection of Personal Information)

1. “Company” will collect the minimum amount of personal information to the extent necessary to provide “service” when collecting users' personal information.
2. “Company” will not collect information necessary for regular payments in advance when signing up for membership. However, this is not the case in the case where identification is required before regular payment in order to fulfill the duties under the relevant laws and regulations, and at least specific personal information is collected.
3. When the “company” collects and uses the user's personal information, the purpose will be notified to the user and obtain consent from the user when signing up as a “member.”
4. “Company” shall not use the collected personal information for any purpose other than its original purpose, and where a new purpose of use occurs or provides it to a third party, the “company” will notify the relevant user of the purpose at the stage of use and obtain consent. Provided, that this shall not apply where there are other provisions in the relevant statutes.
5.  If the “company” needs to obtain the user's consent pursuant to paragraphs (2) and (3), it shall specify or notify in advance the matters prescribed by the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (the “member” shall not use or allow a third party to use information for profit by means of reproduction, transmission, publication, distribution, broadcasting, or other means to which the intellectual property right belongs to the “company” among the information obtained from using the services of the "company."), such as the identity (affiliation, name and phone number, and other contacts) of the person in charge of personal information management, the purpose of collection and use of information, and matters related to the provision of information (person who provided, purpose of provision, and contents of information to be provided) to third parties, and the user may withdraw such consent at any time.
6. “Members” may request perusal and error correction of their personal information held by the “company” at any time, and the “company” had duty to take necessary measures without delay. If a user requests a correction of an error, the “company” will not use the personal information until the error is corrected.
7.  In order to protect personal information, the “company” shall minimize the number of persons who handle the user's personal information, and shall be liable for any damage caused by the loss, theft, disclosure, provision of a third party without consent, or alteration of the users’ personal information, including credit cards, bank accounts, etc.
8. When the “company” or a third party provided with personal information achieves the purpose of collecting or receiving personal information, the personal information will be destroyed without delay.
9. “Company” does not set the consent section for the collection, use, and provision of personal information as a pre-selected one. In addition, the “company” specifies restricted services when users refuse to consent to the collection, use, and provision of personal information, and do not restrict or reject the provision of services, such as membership, on the grounds of the user’s refusal to consent to the collection, use, and provision of personal information, not essential collection items.

Article 19 (Utilization of Cookie Information)

1.  In order to faithfully provide the specified service, the “company” supports data-based advertisements by utilizing visitors' cookie information, such as integrated pixels, on the “website” operated at the request of the member.
2. “Company” does not utilize cookie information without consent.
3. In order to faithfully provide the specified service, the “company” may process and provide advertising statistical information and targeting information of another member's website in an unidentifiable form for the industry group to which the member belongs at the member's request for use.

Article 20 (Duty of the Company)

1. “Company” shall comply with the relevant statutes and “Terms and Conditions” and endeavor to provide “services” continuously and reliably.
2. “Company” shall have a security system to protect personal information (including credit information) so that “members” can safely use the service, and shall disclose and comply with personal information handling policies.
3. “Company” shall process an opinion or complaint raised by a “member” related to the use of the “service” if deemed justifiable, and may deliver the processing process and results to the “member” through the bulletin board, e-mail, Kakao Talk, etc. within the "service."

Article 21 (Compensation for Damages)

1.  “Company” shall not be liable for any damage to “services” and “members” that may be caused by its use, except for reasons attributable to the “company” with respect to “services” provided by the “company.”
2.  In case damage occurs to the business activities of the “company” because a “member” violates the provisions of the “Terms and Conditions,” the relevant “member” shall be liable to compensate the “company” for damages.
3. “Company” shall not compensate for the damage, if the damage falls under any of the following subparagraphs:
   1. 1) Inevitable cases such as DDoS attacks, wars, incidents, natural disasters, or equivalent national emergencies;
   2. 2) Where it occurs due to the intention or negligence of the “member”;
   3. 3) Where a telecommunications service failure provided by another telecommunications business operator under the Telecommunications Business Act occurs
   4. 4) Where the “service” is provided for free
   5. 5) Where the “company” has no intention or negligence
4.  In principle, in the case of force majeure damage, joint responsibility and joint response are required.

Article 22 (Governing Law and Jurisdiction)

Terms and Conditions shall be governed by the law of Republic of Korea, and in case a dispute occurs due to the use of "service," the court in accordance with the Civil Procedure Law shall have the jurisdiction.
Supplementary Provision Article 1 (Enforcement Date)
This agreement shall be enforced as of April 21, 2022.

Regulation Policy of Abusing of Bigin Ads 

1. Service contents of Bigin Ads
   Big Insight Co., Ltd. (hereinafter referred to as “company”) provides an integrated commerce marketing solution that allows commerce (shopping mall) operators to easily automate digital performance marketing on channels such as Facebook, Instagram, Google, Kakao Moment, and Naver.
2. Definition of abusing
   Abuing means any act that interferes with the service operation of the “company” in an abnormal way in using the service provided by the “company” (hereinafter referred to as “service”) and harms other users who use the “company” or "service."
3. Example of abusing
   an abnormal method in using a prohibited example of "service.”
   • •  Where information is changed, copied, or manipulated for advertisements set in Bigin Ads, and intellectual property rights such as copyrights, trade secrets, patents, etc. of a “company” are infringed: An advertiser shall not engage in activities contrary to the “company”'s purpose and method of providing services without prior permission from the "company," and the advertiser's use of services shall not infringe on the property rights, goodwill, or business model of the "company." In addition, the change, reproduction, and manipulation of advertising information not carried out through the “company” can have an enormous impact on advertising progress and advertising performance, and the “company” is not responsible for the losses and damages incurred.
   • •  Where the “company” is provided with major services (campaign creation and installation of integrated pixels, automatic extraction of advertising materials, automation of catalog data feeds, provision of reports) specified in Article 7 of the Terms and Conditions of Use, and then cancels the subscription or proper withdrawal and is forcibly deprived of the authority of the “company” in the advertising account without consultation: For the services provided by the "company,” management and maintenance are essential. If you do not go through a proper withdrawal process and deprive you of the “company” authority in your advertising account without consultation, it may not be maintained and advertising progress, catalogs, or data feeds may not be operated normally. 
   • •  Where the advertising performance through a service provided by the “company” falls short of subjective standards, thereby undermining the brand value of the “company” by blindly criticizing it without justifiable grounds or data: The “company” automates digital performance marketing by automating materials and reporting from technical issues to proceed very quickly, easily and cheaply, and provides accurate and detailed data analysis to achieve optimal results. “company” derive optimal advertising performance from data analysis, but they may not meet personal expectations. Individuals may have differences in advertising satisfaction, but if you publicly criticize the “company” for falling short of individual advertising satisfaction without justifiable grounds or data, you can take reasonable measures such as filing a complaint with the investigative agency.
4. In case, Disciplinary action against abusing Article 3 (Example of prohibited abusing) is found or suspected, the “company” may take the following measures against the relevant user.
   1. 1) Suspension of “service”
      - If discovered for the 1st time, 1st warning / 2nd time, suspension for 1 month / 3rd time, permanent suspension of the service